Firearms, Equipment and Accessories
High Quality Machine Gun Mounts and Accessories

Returns & Exchanges

Return for Refund

10 Day Parts Return
Ordnance Research must be notified of return within 10 days after parts are received; parts must be received by Ordnance Research within 30 days of customer receipt of order. Items must be returned to Ordnance Research in the same condition as when received.

All returns must have an original sales order or packing slip with a full explanation of the nature for the return with contact information.

Package your return in the same manner that it was shipped. Ordnance Research is not responsible for damage or loss to merchandise if improperly packaged/shipped.

All returns are checked upon arrival at Ordnance Research. If it is determined that a part has been modified in any way, we cannot refund your purchase.

Purchases made with a credit card will be credited to your credit card including shipping and handling.

Purchases made with a check, money order or certified check will be reimbursed with a check issued from Ordnance Research, Inc.

Returns for Faulty Order

This would include Ordnance Research shipping the wrong item, wrong quantity, or damaged merchandise. If any of the above occurs, call Ordnance Research and we will issue a Notice of Return.

Package your return in the same manner that it was shipped. Ordnance Research is not responsible for damage or loss to merchandise if improperly package/shipped.

Upon receipt Ordnance Research will inspect the merchandise and either confirm or deny the complaint based on our evaluation.

If the above is confirmed (wrong item, quantity, or damaged) Ordnance Research will reimburse merchandise plus shipping and handling.

Purchases made with a credit card will be credited to your card including shipping and handling.

Purchases made with a check, money order or certified check will be reimbursed with a check issued by Ordnance Research, Inc. including shipping and handling.

Exchanges

All exchanges must have an original packing slip or sales order included. Please call 717-738-6941.

Package your exchange in the same manner that it was shipped. Ordnance Research is not responsible for damage or loss to merchandise if improperly package/shipped.

The customer is responsible for the shipping charges to Ordnance Research as well as the return shipping charge.

Legal Disclaimer

Ordnance Research, Inc. observes all Federal, State, and Local Laws. All items advertised on ordnanceresearch.com are legal to own and sell depending on the local and state regulations within the United States of America. Ordnance Research strives to maintain compliance, knowledge, and adherence with all US Bureau of Alcohol, Tobacco, Firearms and Explosives (BATF) rulings and regulations. However, it is ultimately the responsibility of the buyer to be in compliance of laws that govern their specific location. By placing an order, the buyer represents that he/she is in compliance with the law(s) and will utilize the items purchased in a responsible and lawful manner. All orders are subject to acceptance by Ordnance Research, Inc. which reserves the right to refuse any order if the conditions mentioned above are in question. We assume no liability associated with misuse or unlawful use of our products.